March 23, 2012
Social media is about social science not technology
Social media is about social science not technology:
well researched article on how knowing your user and a “listen first” model can help you serve your users best through social media.
View the original version of this entry at covspace.tumblr.com
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Posted by Ben Eash
for my job, this is my place to put all the good ideas I think those using the web and social media should learn from and follow.
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Ben Eash
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prolific adjective user, profile description defier. Uses words to describe himself: Mac, creative, web, design, husband, dad, believer, sports fan, etc.