Never before has the world been so interconnected. Events that happen in the world can ricochet around the globe almost instantaneously. News, videos, quotes and photos go viral and are shared via social media sites like Facebook, Twitter and YouTube all around the planet. Governments have literally been toppled by people communicating through social networking sites.

When was the last time that you made a major change in your workflow that resulted in a dramatic increase in productivity?

I love gadgets. I can still remember my first PalmPilot and subsequent Palm Treo devices. When the iPhone first came out, I jumped in and have owned the iPhone 3G, 4, 4s and 5. All have been great and have become important tools in my productivity toolbox.

Something changed in the past several months. I got bored with my iPhone. It's built with precision craftsmanship, works fairly well and is stunningly beautiful. When I had the iPhone 5 for a week, the best comparison I could make was to the latest and greatest … Toyota Camry.

Before you accuse me of blasphemy, let me explain.

Every ministry leader that I have ever encountered thinks their event and ministry is the most important, and I suppose that’s as it should be. But when it comes to church communications and these leaders, sometimes their requests can be challenging. If your ministry is anything like mine was, they are probably constantly knocking on your door or filling your inbox with requests for postcards, seat cards, T-shirts, announcements, toilet seat covers and who knows what else.